*Please ensure all of your shipping details are 100% correct before placing the order.
PAW CLOUT is not responsible if the incorrect or missing shipping information is provided at check out. We will not process any refunds in such circumstances.
PAW CLOUT is responsible for delivering items to the shipping address provided at check out. We are not liable if the item is lost or stolen after the item has been marked as delivered by your local postal service. Please ensure the delivery location is a safe environment.
If there is a mistake with the shipping address you have entered or would like to change an order, please email us within 12 hours with your order number and the reason/request.
Packages may take longer to arrive during the holiday busy season, depending on local postal office capacity.
United States: *Please allow from 3-5 business days (not including 1 day processing times)
- Tracking Numbers are updated within 1-2 business days, you will receive an email confirmation once your package has been shipped.
- You can track your package with USPS after receiving your tracking number
- Please note that weekends and public holidays are not included as most post offices are closed.
- If you have any questions related to your delivery, please contact our customer care team at firstname.lastname@example.org